Illuminating Co.

Thank you for joining the Illuminating Co. community on Facebook. This page was created so you can learn more about what we are doing in your community, and we can respond to your questions. We also will provide timely updates and helpful information to keep you informed during weather emergencies. All conversations should be constructive, respectful and contain language that is appropriate for all groups and ages. We reserve the right to remove off-topic posts, posts that infringe or violate another person’s rights, and posts that include personal attacks, bullying, offensive language, infringe on a copyright or are meant to sell a product or service. If you are an employee or affiliate of Illuminating Co. or FirstEnergy and would like to post on this page, we ask that you please introduce yourself to the other Facebook users and note your affiliation with the company somewhere in your post. Employees should also be familiar with the company’s social media policy. Illuminating Co. shares third party sites that may be helpful to visitors to the Illuminating Co. Facebook page. We do not necessarily endorse the thoughts and opinions expressed on this page by any third party links or posts. These sites are not under the control of Illuminating Co. management or governed by the privacy and security policies at Illuminating Co. This page is not monitored 24/7. If you require assistance, please call our Contact Center at 1-800-589-3101. To report a power outage: • Call 1-888-LIGHTSS (888-544-4877) • Report using our smartphone app (iPhone and Android) • Online at • Text OUT to 544487. Information on enrolling in our text messaging service is available at Website: Twitter:


Cleveland Electric Illuminating Co., a FirstEnergy company, serves more than 750,000 electric utility customers in five Northeast Ohio counties.